Please note: All sale and clearance orders are non-returnable and the below policies do not apply.
Returns of Regular Priced Online Purchases
You have 30 days to decide if an item is right for you. SP Images will refund or exchange an item, provided that it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.
To initiate a return please have your order number handy and email firstname.lastname@example.org or call (800) 577-3846 during normal business hours.
Refunds for online purchases
Your refund will be issued to the same credit card you used for the original purchase. Shipping and handling costs are not refundable.
If you mail in your return, you will receive an email confirmation. Please allow up to 2 weeks for the credit to be reflected in your account. Allow up to 2 billing cycles for the credit to appear on your credit card statement.
Out of Stock Merchandise
If for some reason an item that you have purchased is sold-out or out of stock you will be refunded immediately for the purchase price of the item, sales tax and shipping.